PSECU Accelerates Digital Innovation with Kony to Improve Member Experience
A lot can happen in 84 years.
When 22 people pooled $90 to found PSECU in 1934, they certainly couldn’t have foreseen their cooperative financing effort turning into Pennsylvania’s largest credit union, with more than 440,000 members, 1,500 business clients, and over $5.3 billion in assets. Nor could they have predicted that one day, their members wouldn’t even have to come to a branch, but instead would pull a small device out of their pockets and use it to take care of all their banking needs.
Fast forward to today, and PSECU, which has long embraced technology in lieu of a network of branches, has evolved into a beacon of digital banking, turning those devices into pocket branches. PSECU has a digital application that offers members state-of-the-art capabilities, a platform-centric strategy enabling it to bring new features and capabilities to market quicker, and an innovation initiative designed to further fuel its development efforts in a way that’s more responsive to member wants and needs.