Share
Twitter Facebook LinkedIn

PSECU Accelerates Digital Innovation with Kony to Improve Member Experience

A lot can happen in 84 years.

When 22 people pooled $90 to found PSECU in 1934, they certainly couldn’t have foreseen their cooperative financing effort turning into Pennsylvania’s largest credit union, with more than 440,000 members, 1,500 business clients, and over $5.3 billion in assets. Nor could they have predicted that one day, their members wouldn’t even have to come to a branch, but instead would pull a small device out of their pockets and use it to take care of all their banking needs.

Fast forward to today, and PSECU, which has long embraced technology in lieu of a network of branches, has evolved into a beacon of digital banking, turning those devices into pocket branches. PSECU has a digital application that offers members state-of-the-art capabilities, a platform-centric strategy enabling it to bring new features and capabilities to market quicker, and an innovation initiative designed to further fuel its development efforts in a way that’s more responsive to member wants and needs…

Download the Full Case Study
PSECU Logo

“We've got a whole team of eCommerce developers that are devoted to working with Kony to bring new features to our membership...The things Kony is doing fit precisely with our objectives.”

Gregory Smith Former President
PSECU Logo

“Working with Kony has been a tremendous experience for us. The things that Kony is doing fits precisely with our objectives. We’re really positioned for the future.”

Gregory Smith Former President
PSECU Logo

“We're looking forward to elevating our digital banking application and pushing the limits of what a digital-first, omnichannel experience can provide for our members.”

Gregory Smith Former President
PSECU Logo

“In today's digital world, everything is moving so fast, and everybody is trying to grab the consumer's attention...Member experience is so important, because if you don't get it right the first time, you really don't have a second chance.”

Barbara Bowker Vice President of Marketing and Membership Development

Solution Benefits

Kony Digital Banking platform makes it possible for PSECU to deliver a seamless omnichannel experience across mobile, web, ATM, and call center channels.

  • Utilizing the Kony Retail Banking Solution allowed PSECU to bring development inhouse
  • The new tools allow for more agility and speed in developing new features
  • The Kony-powered app make transactions much simpler with a more simple, improved user experience
Download the Full Case Study

Expertise & Research

How Mobile Banking Drives Digital Transformation
expertise   |   Oct 11th 2019

How Mobile Banking Drives Digital Transformation

Jim Marous from The Financial Brand and Thomas E. Hogan share how organizations of all sizes can now build world-class mobile apps.

Read More
Transforming the Future of Digital Banking
expertise   |   Sep 30th 2019

Transforming the Future of Digital Banking

Kony DBX empowers banks and credit unions to transform digital banking experiences to compete today and take control of their future.

Read More
Human Middleware
expertise   |   Sep 19th 2019

Human Middleware

Human Middleware sits in the gaps between processes and removes complexity from the view of customers and members. It puts people and tec...

Read More

The future of banking is here. Be ready for what’s next.

Request More information

Talk to an Advisor

Sign up for the latest from Kony DBX