Q: Talk about a highlight in your career or a project that was particularly successful. How do you bring that to bear on Kony DBX customers?
A: On a few occasions, I’ve been asked to speak publicly. The first was in 2006 at The Breakers Resort in Palm Beach, FL and again in 2015 at Money 20/20 in Las Vegas. I feel my natural ability to connect with people, share passionate thought leadership and the ability to establish trust adds tremendous value not only to the Kony DBX brand but to customers and prospective customers alike.
Brett’s favorite quote:
“If you run into a wall, don’t turn around and give up. Figure out how to climb it.”
Q: Describe your career in a few short sentences.
A: The payoff of combining purpose and passion sums up my career, which has taken me to 49 states and 12 countries. For the past 25 years, I’ve had the privilege of partnering with community, mid-tier and top-tier financial institutions in a consultative sales capacity working directly with the C-suite and other key executives related to payment and digital banking technologies (SaaS and PaaS).
Delivering solutions through a consultative sales approach, I’ve been able to effect and influence my clients in multiple ways from improving the overall customer experience, driving top-line revenue through value rather than the status quo, and by maintaining those invaluable relationships throughout my career.
Q: With your level of expertise, you could work almost anywhere. What draws you to Kony DBX — and not anywhere else?
A: Kony DBX provides me with a range of modern digital applications and options and the ability to effect change within a client based on a single need or an entire platform upgrade. Kony DBX is architected to allow its customers not only to catch up, but to compete and remain competitive simply by aligning with them and working side-by-side to affect an outcome.
Q: What’s your advice to someone looking for a partner in their digital banking transformation? What core attributes should they seek — and what potholes should they avoid?
A: What drives their innovation, through what lens do they view the industry, and what’s their benchmark for success? How truly open is their platform, do they support any and all ‘Best of Breed’ partnerships through API’s, Microservices or is it an SSO? Where do they spend most of their time, money, and focus? Potholes to avoid = LEGACY providers of any sort!!
Q: Where do you see digital banking taking us in the next five years? What should people be preparing for now that is yet to come?
A: I feel that AI, Voice Banking and Payments will continue to evolve and be at the forefront of digital innovation; we’re already seeing it with many of the leading e-Commerce providers. User expectations are being framed, set and exceeded almost daily by Amazon, Google, Facebook, Uber, and Netflix, and I feel it’s imperative that banks follow suit in order to remain relevant and competitive.
The Kony DBXpert Profile Series introduces you to our team and provides insight into how we think and work. See Brett’s complete work history on LinkedIn by clicking here.