Q: What’s special about the way you work with clients? What unique strength sets you apart and adds to the Kony DBX brand?
A: With a background in Finance and Information Technology, I have a common perspective out of the gate. When I trained in Scrum (an Agile framework that helps teams work together), students are taught to know the Scrum values: Respect, Openness, Commitment, Courage, and Focus. Yet I realized I’d been making not only a career of this across my 20+ years in Information Technology, but also that this was aligned with the way that I have always tried to work and live. This translates well to our clients, many of whom are credit unions that, by virtue of their model, already have a similar relationship with their members.
Eve’s favorite quote:
And now here is my secret, a very simple secret. It is only with the heart that one can see rightly; what is essential is invisible to the eye.”
—Antoine de Saint-Exupéry, The Little Prince
Q: Describe your career in a few short sentences.
A: I’ve been a practitioner of business analysis in the finance domain for more than 10 years, but with an educational background in both communication and art, I started as a web designer back in 1993 and moved into the web development, usability, and project management spaces. I thrive on learning, brainstorming, curiosity, and problem solving, so the transition into business analysis was the right move. I’ve worked in the health and supply chain domains, but was formerly at both PNC Bank and the Bank of New York Mellon, based out of Pittsburgh.
Q: Why does the market today need Kony DBX?
A: When I was a programmer, I looked for ways to make development faster, including ways of automating it. Today, low code development platforms like Kony DBX can fill that need by allowing an organization to develop business applications faster, more efficiently, and in doing so, more cost-effectively. Gone are the days of an entire application being developed by a single programmer for a single platform; with customers embracing digital platforms, financial institutions must move fast to fill the needs across multiple digital channels.
Q: How do you work as an individual and also as a member of a team? How does collaboration occur on a practical basis at Kony?
A: I work as a team member to bridge the team and the customer, building inclusion within my internal team, as well as external customers and vendors. When I work as an individual, I still maintain a focus on the team by identifying how I can further improve team communication and connection, and I block time on my calendar to brainstorm solutions, field questions, and prepare for future activities. Agile is growing at Kony, and the Scrum methodology is one way we have looked to shorten the feedback loop between the Scrum team, customers, and product development.
Q: Where do you see digital banking taking us in the next five years? What should people be preparing for now that is yet to come?
A: Instant gratification is the key phrase. Banking users will look to leverage chatbots, quick-read payment technologies with mobile devices, and IoT-enabled devices as they become more common in order to arm themselves with information quickly and easily. Financial institutions should be ready to leverage these new technologies and provide value-added services on an ever-decreasing product footprint.
The Kony DBXpert Profile Series introduces you to our team and provides insight into how we think and work. See Eve’s complete work history on LinkedIn by clicking here.