Kony DBX to Help 90-Year-Old Credit Union Harness the Power of Digital Technologies to Deliver Greater Security, Efficiency and Exceptional Service to its Members
Austin, Texas and San Diego, CA– Feb. 26, 2019 – Kony, Inc., a recognized leader in digital banking solutions, and California Coast Credit Union (Cal Coast), the longest serving financial institution in San Diego, today announced their new partnership to transform Cal Coast’s existing digital banking offering. Cal Coast expects to add new functionality, modernize its user interface, and implement new methods to personalize member services. Using Kony’s digital banking platform, Kony DBX and Cal Coast will more quickly bring world-class features and enhancements to the credit union’s 175,000 members.
With more than $2.5 billion in assets, Cal Coast serves people living in San Diego and Riverside Counties. “We always consider member service our highest priority,” said California Coast Credit Union’s Chief Information Officer Angela Moran. “We are constantly pushing the envelope to stay one step ahead of the technology curve. We look at every tool available to help us deliver on our mission to simplify the lives of our members and help them achieve financial prosperity.”
Kony DBX and Cal Coast will deploy a more personalized and individualized digital banking experience for members, create new efficiencies and a seamless integration across all banking channels, and employ world-class security and identification features. “We were seeking technologies that allowed Cal Coast to stand out,” Moran said. “Our goal is to serve our members in a way that more authentically reflects our brand and our commitment to them. Kony DBX was the obvious choice for us. They stand apart in their ability to put us back in control of our innovation roadmap while allowing us to harness the full power of technology to best serve our members.”
“From Kony’s perspective, our job is to help financial institutions revolutionize digital banking services in a way that fits their unique brand. No two organizations are the same, so why should their digital banking look the same?” said Jeffery Kendall, senior vice president and general manager, Kony DBX. “Today, we are in an age where one-size-fits-all solutions are holding back financial institutions and preventing them from controlling their own destiny,” he said.
“We are especially looking forward to working with Cal Coast,” he said. “Their commitment to innovation – paired with their dedication to delivering superior customer service – makes them a great partner. Their in-house IT knowledge and capabilities will allow them to get the absolute maximum benefit from the many features and enhancements offered through Kony DBX. We look forward to being a part of their digital banking evolution – and to seeing them attract and retain an even higher number of members.”
Kony DBX represents a major advancement to help banks and credit unions deliver frictionless digital experiences to customers across every point of interaction. Kony is the first vendor to provide pre-built, native and web apps along with a purpose-built digital banking platform for financial institutions. The Kony DBX platform builds on Kony’s digital expertise in multiple industries, with advanced technology solutions supported by an expansive partner network.
Kony has been named a “Leader” among the top Digital Experience Development Platforms vendors in The Forrester Wave™: Digital Experience Development Platform, Q2 2018 report. Kony has also been recognized as a “Leader” in the IDC MarketScape: North America Digital Banking Customer Experience Platforms 2019 Vendor Assessment Report. Kony is also a Callahan’s 2018 Innovation Series winner, and earned two top honors at the American Banker Digital Banking 2018 event: Runner Up for Best in Show and People’s Choice.
About Kony, Inc.
Kony is a fast-growing leader in the emerging Low-Code platform market and a recognized leader in Digital Banking. Kony DBX is the banking and financial services arm of Kony, Inc. and is a globally recognized leader in digital banking transformation. With a portfolio of modern, frictionless applications powered by the industry’s most recognized platform, Kony DBX enables banks and credit unions of any size to accelerate innovation — without compromising what’s critical.
About California Coast Credit Union
Established by San Diego teachers in 1929, California Coast Credit Union is the longest-serving financial institution based in San Diego and holds true to its founders’ guiding principle of “people helping people.”
With over $2.5 billion in assets, the credit union now proudly serves more than 175,000 members through its local network of 25 branches and 60 shared branch locations, online and mobile banking, and 30,000 fee-free ATMs nationwide. California Coast is not-for-profit, provides no-cost financial education for adults and youth, and is committed to improving the lives of its members and others in the community. Anyone who lives or works in San Diego or Riverside counties may qualify for membership. For more information, visit calcoastcu.org or call (877) 495-1600.
California Coast Credit Union
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